Terms and conditions

Online Card Payments

Visa, Master and American express Card payments are processed through an online payment gateway system. If the payment for your booking on the credit card is declined for some reason, alternate payment instructions must be received 48 hours prior to the time of your departure; else, your booking is liable to be cancelled. Confirmation of services is subject to availability. In such instances, www.expeditionssrilanka.com reserves the right to find alternative options which are similar or of a higher category. In such cases, www.expeditionssrilanka.com will notify the customer 24 hours from the time the payment has been received.

Confirmation

You should not take any action based on information on the Website until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your transaction 2 working days, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please contact our customer care hotline.

Amendment and Cancellation policy

Cancellation of bookings is possible through www.expeditionssrilanka.com.however this is subject to cancellation, bank and administrative charges. Cancelation of bookings will not be accommodated within a time frame of 14 days prior to the commencement of the Tour. This would vary based on the hotels cancellation policy and the period of the booking. To amend your booking, please, contact Customer Care hotline or your travel consultant, indicating your reference number. www.expeditionssrilanka.com reserves the right to accept / decline amendment requested by customers.

Refunds

Payments received via our payment gateway using valid credit cards will be refunded back to the originated card only. This will be subject the above mentioned cancellation and amendment policy. The above mentioned cancellation process and refund processing time may vary from case to case. If you make a booking and thereafter are not contactable on the contact details provided in this regard, then the booking including hotel reservations selected by you will stand cancelled and www.expeditionssrilanka.com would not be liable for any charges/expenses incurred by you, either directly or indirectly in this regard.
www.expeditionssrilanka.com reserves the right to add, alter, modify, withdraw all or any of the Terms and Conditions or replace, wholly or in part, the program by any other program, whether similar to this program or not or withdraw it altogether without any prior notice.
In case of dispute with any party, www.expeditionssrilanka.com decision will be binding and final. By making payment in respect of this invoice you are deemed to have accepted the Services as contained in the itinerary which are subject to the terms and conditions of Walkers Tours Limited at www.expeditionssrilanka.com - terms and conditions. Please note that additional charges shall be payable for any services obtained from Expedition Sri Lanka not included in your itinerary.

Website Terms and Conditions of Use and Legal Restrictions

Attention

The following terms and conditions apply to the content and all forms of use of this website with the domain name www.expeditionssrilanka.com Kindly read all terms and conditions and legal restrictions before using this Site. Please note, by using this Site, you are deemed to have expressly agree to such terms and conditions. Expeditions Srilanka reserves the right to change these Terms and Conditions and Legal Restrictions at it's sole discretion.

General

The content in this Site may be used for lawful purposes only. Unless otherwise stated herein:

  1. Permission is given to view, print, and use the content in this Site only for personal, noncommercial use, provided that no copyright, service trademark, or other proprietary notices which accompany any such content are copied, reproduced, deleted, altered or changed;
  2. Content in this Site may not be copied, reproduced, transmitted, displayed, downloaded, uploaded, posted, distributed, rented, sub-licensed, altered, stored for subsequent use, or otherwise used in whole or in part in any manner without Expeditions Srilanka prior written consent;
  3. Use of the content in this Site for any other purpose violates Expeditions Srilanka intellectual property rights; and
  4. Nothing in this Site will be construed as conferring upon any user of this Site any license to any Expeditions Srilanka, or any third party’s, intellectual property rights.

Disclaimers

Expeditions Srilanka makes commercially reasonable efforts to include accurate, complete, and current information on this Site. However, Expeditions Srilanka does not guarantee the correctness, accuracy, or reliability of any information contained herein.

CONTENT ON THIS SITE IS PROVIDED "AS IS". Expeditions Srilanka DOES NOT REPRESENT OR WARRANT THAT:

  1. ANY FUNCTIONS CONTAINED IN ANY CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE;
  2. ANY DEFECTS WILL BE CORRECTED; AND
  3. THIS SITE, OR THE SERVER THAT MAKES IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Neither Expeditions Srilanka nor any party involved in creating, producing, or delivering this Site will be liable to any other party for any direct, indirect, special, or consequential damages arising out of any access to, use of, inability to use this Site or any other website linked to this Site, or any errors or omissions in the content thereof, including, without limitation, any lost profits, business interruption, loss of programs or data on your equipment, or otherwise, even if Expeditions Srilanka is expressly advised of the possibility or likelihood of such damages.

Use of Information Submitted

Expeditions Srilanka uses commercially reasonable efforts to maintain control of this Site, utilizing current Internet technology. However, the e-mail facilities at this Site do not provide a means for completely secure and private communications. Your e-mail may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to Expeditions Srilanka. Thus, to protect your privacy, please do not use e-mail to communicate information to Expeditions Srilanka that you consider confidential. If you are concerned about maintaining confidentiality of information, you may contact Expeditions Srilanka instead via telephone at the numbers provided at various locations on this Site. You agree that any comments, suggestions, or other information sent to Expeditions Srilanka via this Site is provided without restriction or obligation on Expeditions Srilanka, and Expeditions Srilanka will be free to use such information on an unrestricted basis. You also agree:

  1. That information submitted is at your own risk;
  2. Expeditions Srilanka has no liability with respect to any unauthorized access by third parties;
  3. You are responsible for whatever material you submit; and

Expeditions Srilanka may also, in its sole discretion, use what is known as "cookie" technology. A "cookie" is a data element sent to your browser by a website when you link to that website. By assigning a unique data element to each visitor, the website is then able to recognize repeat users and track usage patterns to better serve visitors when they return to that website. The cookie does not extract personal information, and most browsers provide a simple procedure that enables users to control whether or not they want to receive cookies or notifies them when a website is about to deposit a cookie file.

Copyright and Service/Trademarks

This Site and its contents are protected by copyright, all rights reserved. All works of authorship contained at this Site, including, but not limited to, text, images, and their arrangement, are owned by Expeditions Srilanka (except as otherwise noted). Expeditions Srilanka, and other names appearing in a type form different from that of the surrounding text are service marks owned by or licensed to Expeditions Srilanka, its subsidiaries, or affiliates. Any other product name or company name mentioned in this Site may be a service/trademark of its owner. You may not reproduce, copy, or redistribute the design, layout, or individual elements of this Site design without the express written permission of Expeditions Srilanka

Revisions

Expeditions Srilanka has no obligation to update any information or content on this Site, and information or content may be out of date at any given time. Expeditions Srilanka may also make improvements and/or changes in the information or content contained in this Site at any time without prior notice.

Links and Linking

Links to other websites are provided as Internet navigation tools only. These other websites contain information created, published, maintained, or otherwise posted by persons or entities independent of Expeditions Srilanka. Expeditions Srilanka does not control these websites; nor does it guarantee the content, accuracy, completeness, or timeliness of information on other websites. Linkage to other websites does not constitute or imply an endorsement, recommendation, or preference by Expeditions Srilanka. The owners/operators of these websites do not necessarily endorse Expeditions Srilanka products or services, nor are they responsible for the content of this Site. Expeditions Srilanka is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use of, reference to, or reliance on such information.